What does Bec say about company culture and working with institutions?

Question

Accepted Answer

Bec Neist discusses various aspects of company culture and working with institutions throughout the podcast. Here are the key points along with the relevant timestamps:

1. **Diversity and Inclusion in Business Education**: 
   Bec mentions her experience in the U.S. where there was a strong focus on diversity in business education. She highlights the importance of being exposed to diverse perspectives, which helps in understanding different points of view and strengthening one’s own thinking ([[00:09:01]] - [[00:09:28]]).

> "They're very focused on diversity in business education in the US... it's a really diverse group of people from all over the world, all sorts of industries and so on, who might have just in some ways really different points of view to yourself." ([[00:09:08]] - [[00:09:28]])

2. **Learning from Best Practices in Other Companies**: 
   Bec explains the benefits of working with companies known for best practices. She states that this exposure helped her learn a lot, which she could then apply to future roles ([[00:20:00]] - [[00:20:28]]).

> "I just learned so much and got so much out of going to companies that I thought were doing exciting things and were known for having best practices in certain areas." ([[00:20:12]] - [[00:20:18]])

3. **Empathy and Listening Skills**:
   In her role at Uber Eats, Bec emphasizes the importance of empathy and listening to partners, particularly in the restaurant industry. This helps in understanding and addressing their feedback effectively ([[00:10:00]] - [[00:10:29]]).

> "We need to be really empathetic in working with the restaurant industry... That ability to really listen to someone's perspective and focus on that, I think that's a really important part of that restaurant facing work." ([[00:10:09]] - [[00:10:25]])

4. **Cross-Functional Collaboration**:
   Bec discusses the necessity of working cross-functionally with various departments like marketing, legal, and product. She points out that this collaboration is crucial for achieving great outcomes ([[00:10:32]] - [[00:10:50]]).

> "In my role, I've got to work with marketing, with legal, with product, and usually everybody's got a different point of view... Those skills definitely are helpful with getting to great outcomes there and working as a team across different kinds of functions and so on." ([[00:10:32]] - [[00:10:50]])

These insights reflect Bec Neist's views on the importance of diversity, learning from industry leaders, empathy, and cross-functional teamwork in fostering a positive company culture and effectively working with institutions.